Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, delivery notes, and other information you choose to provide.

2. How We Use Your Information

We may use the information we collect about you to:

• Provide, maintain, and improve our services (e.g., to facilitate deliveries, provide products and services you request).
• Perform internal operations necessary to provide our services, including troubleshooting software bugs and operational problems.
• Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Freshroot.

3. Data Sharing and Disclosure

We may share your information with our vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf. We do not sell your personal data to third parties.

4. Data Retention and Deletion

We retain user profile and other information for as long as you maintain your Freshroot account. You may request deletion of your account at any time as detailed in our Account Deletion policy.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at gasiwaw244@acanok.com or visit our Support page.